Flying Horse Resort Colorado Springs

Resort access includes specific pool, fitness, golf, pet, payment, and cancellation conditions that should be reviewed before arrival.

Check-In and Check-Out

Check-in generally begins in the afternoon, while check-out is required by late morning or midday according to the confirmed reservation. Early arrival and late departure depend on availability. Guests arriving outside standard reception hours should notify the property in advance.

Identification, Payment, and Deposit

A valid government-issued photo ID and an accepted payment card are required at check-in. The hotel may authorize the card for accommodation, taxes, resort-related charges, and incidental expenses. The time required for unused funds to return depends on the issuing financial institution.

Resort Access and Facility Rules

Registered hotel guests receive access to designated Athletic Club and pool facilities under the resort’s current access conditions. Some amenities operate seasonally, follow scheduled hours, or require reservations. Proper swimwear, appropriate conduct, and posted safety rules apply throughout the pool and athletic areas. Golf courses, spa treatments, fitness classes, and racquet facilities may require separate bookings.

Pet and Smoking Policies

Dogs are accepted in designated pet-friendly accommodations under current size, number, and behavior restrictions. Pets should be declared before arrival and kept under control in public areas. Service animals are accommodated under applicable requirements. Guest rooms and indoor public areas are non-smoking, and smoking or vaping in restricted spaces may lead to additional cleaning action.

Children, Pools, and Room Occupancy

Children are welcome within the occupancy limit of the selected room or suite. Every guest should be included in the reservation so the appropriate bedding and room capacity appear. Children must remain supervised in swimming, athletic, and public areas. Adult-only pool or wellness spaces should be used according to posted age restrictions.

Cancellation and Prepayment

Cancellation and prepayment terms vary by room category, package, event period, and rate. Flexible reservations may allow changes before a stated deadline, while promotional, golf, spa, or advance-purchase packages may have stricter terms. The exact conditions displayed during booking should be reviewed before confirmation.